NOVEL PATENT SERVICES LLC (“we,” “us,” or “our”) operates novelpatent.com. This Privacy Policy explains how we collect, use, and protect your information, including information related to SMS/text messaging.
Information We Collect
We may collect your name, email address, phone number, and any information you voluntarily provide when you contact us, submit an inquiry through our website, or engage our services.
SMS/Text Messaging
By providing your phone number and opting in, you consent to receive SMS/text messages from NOVEL PATENT SERVICES LLC related to our services, including responses to your inquiries, appointment scheduling, service updates, and follow-up communications.
Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.
You can opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and will not send further texts unless you opt back in. For help, reply HELP or contact us at surya@novelpatent.com.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide and manage our services, communicate with you about your matters, and comply with legal obligations.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. No mobile information (including phone numbers collected for SMS) will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers who help us operate our business and deliver our services, and only as necessary for those purposes.
Data Retention and Security
We retain personal information only as long as necessary to fulfill the purposes described in this policy and take reasonable measures to protect it from unauthorized access or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at surya@novelpatent.com.
Contact Us
NOVEL PATENT SERVICES LLC
surya@novelpatent.com
+1(832)230-6547